Log in

Terms of Service

Version 1.1 · Effective from 2026-07-12

1. Who we are and what these terms cover

Sweat Exchange operates an online marketplace where independent fitness creators sell structured training plans and where buyers purchase, download and follow those plans on the Sweat Exchange website and companion mobile app. These Terms of Service govern your use of the website, the app and every account, purchase and interaction on the platform. By creating an account you agree to these terms and to our Privacy Policy, Refund Policy and Health and Safety Disclaimer.

Sweat Exchange is the merchant of record for every sale on the platform. Your purchase contract for a training plan is with Sweat Exchange, and the plan content is supplied by the creator named on the listing.

2. Your account

  • You must be at least 18 years old to create an account.
  • You are responsible for keeping your login credentials confidential and for all activity under your account.
  • One account works across the website and the mobile app. Purchases are made on the website; the app is a training companion for content you already own.
  • You must provide accurate account information and keep it up to date.
  • We may suspend or close accounts that breach these terms, abuse the platform, or are used for fraud.

3. Purchases, prices and entitlements

  • All prices are shown in pounds sterling (GBP). Where VAT applies it is included in the displayed price.
  • Payment is processed by our payment provider, Stripe. We do not store your card details.
  • A completed purchase grants your account an entitlement: a personal, non-transferable right for you to access and use the purchased plan through the platform for as long as your entitlement remains active.
  • Free plans are acquired through the same entitlement system without payment.
  • The plan version you purchase is pinned to your purchase. Creators may publish updated versions; upgrading to a newer version is optional and offered to you in the product.
  • Entitlements are licences to access content. They are not ownership of the content and may be revoked where a purchase is refunded, reversed or found to be fraudulent.

4. Content licence and acceptable use

  • Plan content, including workouts, media and written guidance, belongs to the creator or their licensors and is protected by intellectual property law.
  • You may use purchased content for your own personal, non-commercial training only.
  • You must not copy, resell, redistribute, publicly share, scrape or make derivative works from platform content, and you must not share your account to give others access to purchased content.
  • You must not upload unlawful, infringing, deceptive or harmful content anywhere on the platform, including reviews.

5. Reviews and community content

  • Verified buyers may review plans they own. Reviews must reflect your genuine experience and must not be abusive, deceptive or unlawful.
  • We may moderate, hide or remove reviews and other community content that breaches these terms, and we may act on reports from other users.

6. Creators and marketplace role

  • Creators are independent sellers, not our employees or agents. Plans are created and maintained by their creators.
  • Sweat Exchange reviews plan listings before publication and may reject, delist or take down content that breaches our standards or the law.
  • Terms specific to selling on the platform are in the Creator Terms, which form part of these terms for creator accounts.

7. Refunds

  • Our Refund Policy explains when purchases are refundable. In summary, a purchase is eligible for a refund when the request is made within 7 days of purchase and fewer than 2 workouts from the plan have been completed.
  • The Refund Policy does not affect your statutory rights as a consumer.

8. Health and safety

  • Training plans are general fitness content, not medical advice, and are not tailored to your individual circumstances.
  • You are responsible for ensuring exercise is safe for you. The Health and Safety Disclaimer, which you acknowledge at purchase, forms part of these terms.

9. Availability, changes and termination

  • We work to keep the platform available but do not guarantee uninterrupted access. We may modify, suspend or withdraw features with reasonable notice where practicable.
  • You may stop using the platform and request account deletion at any time. Legal, accounting and fraud-prevention records may be retained where the law requires or permits, as described in the Privacy Policy.
  • We may update these terms. If we make material changes we will give you reasonable advance notice through the platform or by email, and the updated terms will apply from their stated effective date.

10. Liability

  • Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded under the law of England and Wales.
  • Subject to the above, we are not liable for indirect or consequential loss, loss of profit, or loss of data arising from your use of the platform, and our total liability to you in connection with a purchase is limited to the amount you paid for that purchase.
  • Plans are supplied by independent creators. To the extent permitted by law, we do not accept liability for the training outcomes of any plan.

11. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, except that if you live elsewhere in the United Kingdom you may also rely on the consumer protections and courts of your home nation.

12. Contact

Questions about these terms can be sent to our support address published on the platform.